Privacy Policy

1. Introduction

TRETTON EPICE ("we", "us", "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit our website, use our products, access our software or interact with our technology services.

2. Information We Collect

Depending on how you interact with us, we may collect information such as your name, email address, phone number, company name, job title, business information and other details that you voluntarily provide.

We may also automatically collect technical information such as IP address, browser type, device information, operating system, referring pages, pages visited and general usage information when you interact with our website or services.

3. Information You Provide

We may collect information when you contact us, request a demo, submit an inquiry, create an account, subscribe to a service, communicate with our team or otherwise voluntarily provide information through our website or products.

4. How We Use Information

We may use collected information to provide and operate our website and services, respond to inquiries, manage accounts, provide customer support, improve our products, maintain security, monitor performance, communicate important service information and comply with applicable legal obligations.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to remember preferences, understand website usage, improve functionality and measure the effectiveness of our services. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics and Service Providers

We may use trusted third-party providers for hosting, analytics, communication, security, customer support and other business operations. These providers may process information on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.

7. How We Share Information

We do not sell personal information for money. We may share information with service providers, technology partners, professional advisers, affiliates or other parties where necessary to provide our services, operate our business, protect our systems or comply with applicable law.

8. Business Customer Data

Some TRETTON EPICE services may process information on behalf of business customers. In those circumstances, the business customer may determine the purposes and means of processing, while TRETTON EPICE may process information according to the applicable agreement and documented instructions.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or destruction. However, no website, application or internet-based system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, maintain business records, resolve disputes, enforce agreements or satisfy applicable legal and regulatory requirements.

11. Your Privacy Rights

Depending on applicable law and your relationship with us, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction or other applicable privacy rights.

Requests may be subject to verification and applicable legal limitations.

12. Marketing Communications

Where permitted by law, we may send information about our products, services, updates or events. You can unsubscribe from marketing communications by using the unsubscribe option included in the communication or by contacting us.

13. Children's Privacy

Our website and services are intended for businesses and general audiences and are not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

14. Third-Party Links

Our website may contain links to third-party websites or services. Those websites operate independently and may have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites.

15. International Data Processing

Depending on our service providers, business operations and applicable agreements, information may be processed or stored in locations outside your state or country. Where required, appropriate safeguards will be applied in accordance with applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements. Any updated version will be published on this page with a revised "Last updated" date.

17. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact TRETTON EPICE through the contact information provided on our website.