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ProfileX

Onboard the right customers with less friction

Create a guided, compliant onboarding journey that verifies customer details and gives your team the context to make a confident decision.

Live infrastructureAPI-ready
One flow
from sign-up to verification
The challenge

Complex workflows should not create complex customer journeys

Long forms, disconnected checks and unclear next steps increase drop-off while leaving operations teams to resolve avoidable exceptions.

The TRETTON EPICEapproach

Connected infrastructure, clear outcomes

Onboarding brings the right customer checks into one clear experience so straightforward applications can move faster and exceptions reach the right team.

Capabilities

Everything the workflow needs, in one place

Guided verification

Collect and validate the information required at each step.

Decision-ready profiles

Organize verified customer details into clear operational context.

Exception routing

Send incomplete or higher-risk cases to the appropriate review workflow.

How it works

Designed for a faster, clearer flow

1
Customer begins sign-up
2
Verify required information
3
Approve or route for review
Use cases

Built around real operating moments

Digital lenders

Create a more confident borrower onboarding process.

Financial platforms

Activate genuine customers with fewer repeated checks.

Marketplace businesses

Verify the people and businesses joining your platform.

One
Connected onboarding flow
Real-time
Verification support
Clear
Review context
Flexible
Workflow rules
FAQ

Common questions

Yes. The product can connect to your existing customer interface and back-office workflow.

Your configured rules can route the case and its supporting context to a review queue.

Yes. The journey can be designed around the product, customer segment and policy requirements that apply.

Build a better profilex workflow

See how TRETTON EPICEcan fit the way your business operates.