Terms & Conditions
Last updated August 2026
1. Acceptance of Terms
By accessing or using the TRETTON EPICE website, software, applications, products, services, APIs or other technology solutions, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
2. About Our Services
TRETTON EPICE provides technology products and digital solutions designed to help businesses manage their technology, data, operational and customer-facing workflows. Specific features, functionality, pricing, service levels and commercial conditions may vary depending on the product or service selected.
3. Eligibility
You must have the legal capacity and authority to enter into an agreement with us. If you are using our services on behalf of a company, organization or other entity, you represent that you have authority to bind that entity to these Terms.
4. Website Usage
You may use this website only for lawful purposes and in accordance with these Terms. You must not use the website in any manner that could damage, disable, overburden or impair the website or interfere with another user's access to it.
5. User Accounts
Certain services may require you to create an account. You are responsible for providing accurate information and maintaining the confidentiality of your account credentials. You are also responsible for activities performed through your account.
6. Acceptable Use
You agree not to use our website or services for unlawful, fraudulent, abusive or unauthorized activities. You must not attempt to gain unauthorized access to our systems, introduce malicious code, interfere with service availability, reverse engineer protected software, or use our services in violation of applicable laws or regulations.
7. Intellectual Property
All website content, software, designs, logos, trademarks, graphics, documentation, text and other materials provided by TRETTON EPICE are owned by or licensed to TRETTON EPICE unless otherwise stated. No intellectual property rights are transferred to you except for the limited rights expressly granted under these Terms or a separate written agreement.
8. Customer Content
Where our services allow you to submit, upload, transmit or otherwise provide content or data, you remain responsible for that content and for ensuring that you have the necessary rights and permissions to use and provide it. You grant TRETTON EPICE only the rights reasonably necessary to provide, maintain and improve the applicable services.
9. Third-Party Services
Our products or website may integrate with third-party services, platforms, APIs or infrastructure. Third-party services may be subject to their own terms and privacy policies. TRETTON EPICE is not responsible for the independent operation, availability or policies of third-party services.
10. Availability and Changes
We may update, modify, suspend or discontinue any part of the website or services from time to time. We may also perform maintenance or updates that temporarily affect availability. We will make reasonable efforts to maintain service availability but do not guarantee uninterrupted access unless expressly agreed in writing.
11. Security
We use reasonable technical and organizational measures designed to protect our systems and services. However, no internet-based service or technology infrastructure can be guaranteed to be completely secure. You are responsible for maintaining appropriate security practices for your own systems, accounts and credentials.
12. Privacy
Our collection and use of personal information is governed by our Privacy Policy. By using our website or services, you acknowledge that information may be processed in accordance with the applicable Privacy Policy and applicable law.
13. Fees and Commercial Terms
Where a service is provided for a fee, pricing, billing frequency, payment terms, subscription periods, service levels and other commercial conditions will be communicated separately or included in the applicable order form, proposal, subscription agreement or commercial contract.
14. Disclaimer
Our website and publicly available information are provided for general informational purposes. Except where expressly stated in a written agreement, the website and services are provided on an "as available" basis and we do not guarantee that they will always be accurate, uninterrupted, error-free or suitable for every particular purpose.
15. Limitation of Liability
To the maximum extent permitted by applicable law, TRETTON EPICE will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, business opportunities or goodwill arising from or related to the use of our website or services.
16. Indemnification
You agree to indemnify and hold harmless TRETTON EPICE, its affiliates, officers, employees and service providers from claims, losses, liabilities and expenses arising from your unlawful use of the website or services, your violation of these Terms, or your infringement of third-party rights.
17. Suspension and Termination
We may suspend or terminate access to our website or services where reasonably necessary, including for security reasons, violation of these Terms, misuse of the services, non-payment or compliance with legal requirements. Provisions that by their nature should survive termination will continue to apply.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, technology, business practices or legal requirements. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the website or services after an update means you accept the revised Terms.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India, unless a separate written agreement between TRETTON EPICE and a customer provides otherwise.
20. Contact Us
If you have questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.